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What You Agree to When You Use r1111

These terms govern every action you take on r1111 — opening an account, placing a bet, depositing via bKash, Nagad, or Rocket, and withdrawing your balance.

Account eligibility rulesWallet and payment termsBet settlement policyAccount suspension conditions
r1111 What You Agree to When You Use r1111
ACCOUNT SECURITY

How We Protect and Manage Your Account

Account Verification

We verify your identity before processing your first withdrawal. You submit ID through the account dashboard; our team reviews it and confirms the result by email before funds move.

Wallet Ownership Checks

Every bKash, Nagad, or Rocket number linked to your account must match your verified identity. Mismatched wallet details pause withdrawals until the discrepancy is resolved.

Session and Login Security

Each login triggers an OTP to your registered mobile number. If you notice a session you did not start, use the account security page to end all active sessions immediately.

Data Retention and Requests

We retain account and transaction records as required by applicable law. To request a copy of your data or ask about deletion, contact support with your account ID and the specific records you need.

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on r1111 to ask about a specific clause, a suspended account, or a disputed transaction. Our support team handles terms queries directly.
Email Support Send a detailed message to our support address for written clarification on any term. We respond to account and policy questions in the order they arrive.
Account Help Centre The Help Centre in your account dashboard covers common terms questions — wallet rules, bet settlement, and account restriction procedures — with step-by-step answers.

Common Questions About These Terms

Access depends on your local law and whether your region is eligible. Check the eligibility section in your account dashboard or contact support if you are unsure about your situation.

We notify you via your registered contact before any material change. If you continue using your account after that notice, you are accepting the updated terms as they stand.

Withdrawals pause when wallet ownership cannot be confirmed or when a transaction is under review. Verify your bKash, Nagad, or Rocket number in account settings and contact support to clear the hold.

Contact our support team with your account ID and specify which records you need. We process data requests in line with applicable law and confirm receipt by email.

Sharing your login, using bots to place bets, attempting to manipulate markets, or providing false identity details all breach these terms and may result in account restriction or closure.

Submit a closure request through the account settings page or via live chat. Any verified balance is returned to your linked wallet after the standard identity check is completed.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.