Reference

How r1111 Handles Your Personal Information

Your privacy matters to how we run this platform. This policy explains what data we collect when you open an account, deposit via bKash, Nagad, or Rocket, and use our services — and exactly what rights you hold over that data.

Account Data ProtectionPayment PrivacyYour Right to AccessData Retention Policy

Explore the Lobby Read FAQ

PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat widget from any page on r1111 to raise a data query directly with our support team. Responses are handled during active support hours.

Email Support Send your data access or deletion request to our support email. Include your registered account details so we can locate and verify your record quickly.

Account Settings Some data preferences — such as communication opt-outs and cookie settings — can be managed directly inside your account dashboard without contacting support.

HOW WE PROTECT YOU

Security, Cookies, Retention and Your Controls

We apply SSL encryption across all account and payment pages. Your session data is tied to your device login, and any suspicious access attempt triggers a verification step before the account can be used.

Account Security Login sessions are protected by SSL and monitored for unusual activity. A verification step is required when we detect a new device or location accessing your account.

Cookie Controls We use functional cookies to keep your session active and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the cookie banner.

Data Retention We keep your account data for as long as your account is active and for a period after closure as required by applicable law. You may request deletion of non-mandatory data at any time.

Your Rights You have the right to access, correct, or request deletion of your personal data. Submit a request via live chat or email and we will respond within the timeframe required by applicable law.

What Information We Hold and Why

r1111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect the details you provide — name, contact information, and account credentials. When you transact through bKash, Nagad, or Rocket, we record transaction references and amounts to verify deposits and process withdrawals; we do not store your mobile wallet PIN or full

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wallet credentials on our servers. We also collect device and session data — browser type, IP address, and login timestamps — to protect your account from unauthorised access. Cookies track your session state and preferences so the lobby loads correctly on your next visit. We do
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not sell your personal data to third parties. Data is shared only where required to process your payment, comply with a legal obligation, or investigate a fraud report. If you are accessing from Bangladesh, availability of our services depends on your local law and eligible regions.
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You can request a copy of the data we hold on you at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

If your question is not covered here, reach out through live chat or email and our team will help you directly.

We collect your name, contact details, and login credentials at registration. Transaction references from bKash, Nagad, or Rocket deposits are also recorded to verify payments and process withdrawals.

We share data only where necessary — to process your payment through bKash, Nagad, or Rocket, to meet a legal obligation, or to investigate a fraud report. We do not sell your data.

Contact us via live chat or email with your registered account details. We will locate your record, verify your identity, and provide the data within the timeframe required by applicable law.

Yes. You can request deletion of non-mandatory data at any time. Some records must be retained for legal or fraud-prevention purposes, but we will confirm exactly what is kept and why.

All account and payment pages use SSL encryption. We monitor sessions for unusual access and require a verification step when a new device or location is detected on your account.

We retain account data for a period after closure as required by applicable law. Once that period passes, non-mandatory data is removed. You can ask us for specifics via our support channel.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash Turbo InfoAbout Us

How r1111 Handles Your Personal Information

Reach Us About Your Data

Security, Cookies, Retention and Your Controls

Common Questions About Your Privacy

01 What personal data does r1111 collect when I open an account?

02 Does r1111 share my data with third parties?

03 How do I request a copy of the data r1111 holds on me?

04 Can I ask r1111 to delete my personal data?

05 How does r1111 protect my account and payment information?

06 How long does r1111 keep my data after I close my account?

Privacy Policy

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